| October 2008 |
10/24
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BPM
575 Madison Ave, 10th Floor
New York NY
Do you know what your business processes are? Optimizing Enterprise Performance and Profit Through Process Management.
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Directions
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10/27
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Negotiating Success 7 Ways to Enhance your Negotiating Skills
Online seminar
Speaker: Stuart Simon
Cost: FREE
Description:
The ability to successfully negotiate is a key skill for business success and professional development. It is can be the difference between continued advancement and career stagnation.
This webinar is designed for professionals at all levels and in all functional areas to help you acquire the necessary concepts, skills, and techniques to prepare for and conduct successful negotiations of all types
Who should attend:
This webinar will benefit anyone who wishes to enhance their negotiating skills.
What you will achieve:
• The recognition of the importance of viewing a negotiation as a collaborative process.
• The knowledge of techniques that help convert adversarial and hostile behaviors into collaborative and problem solving behaviors.
• A Definition and Model for Negotiation - limits of an adversarial approach and the strengths of a collaborative approach.
• The Importance of Conflict Management - deal with emotion, hostility, anger, and the use of power in the negotiation process.
• The Development of Collaborative Approaches to Mutual Goals and Objectives - problem solving vs. bargaining in the construction of realistic agreements.
• Methods for Handling Power Tactics - the effective responses to "hardball" tactics and "dirty tricks" allowing you to convert your "opponent" into your "partner".
• Gaining Commitment and Avoiding Postponements - the importance of exploring acceptable alternatives before the crisis, uncovering the other person’s alternatives, and establishing effective responses to demands
The speaker for this webinar, Mr. Stuart Simon has over 25 years experience as a consultant, trainer, teacher and coach. His areas of focus have included negotiation skills, communication skills, change management, stress management, and conflict resolution. He has provided training, consultation and coaching, in the United States, Canada, Europe and the Middle East. For the past 20 years he has been a senior consultant/trainer for his own consulting company.
Working with sales, marketing, production, engineering, information systems, and project managers of all areas, he has helped many hundreds of managers and salespeople become more effective, efficient, and productive through the development of strategic negotiation, team building, and change management skills.
Register
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10/30
9:00 am
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12:00 pm
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Principles & Techniques of PM
Montreat College - SPAS - Room 204
5200 77 Center Drive. Suite 100 Charlotte NC
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Directions
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10/31
9:00 am
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12:00 pm
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Duke Mini Session: P&T of PM
1 Glenlake Parkway
Suite 200 Atlanta GA
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Directions
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| November 2008 |
11/4
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12:00 pm
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Project Management Test Drive - The Need for Project Management Skills
Online seminar
Speaker: Bonnie Cooper
Cost: FREE
DESCRIPTION: Experience for yourself The Corporate Education Groups project management training. Gain a greater understanding of the recent trends in project management, why project management is so popular, and the benefits and requirements of PMP Certification. This session introduces you to The Corporate Education Group's project management programs and provides information to help you determine which program is best for you and your organization.
Bonnie Cooper is a 20-year information technology professional, currently Project Director of the Massachusetts Medical Society’s IT Project Support Office. Early in her career, Ms. Cooper managed application and network migrations for Zayre Corp and Dun and Bradstreet Software. In her tenure with the Massachusetts Medical Society, her project portfolio includes The New England Journal of Medicine’s manuscript tracking, advertising management, and corporate enterprise resource planning systems. In her current role, Ms. Cooper is responsible for coordinating the efforts of project teams, overseeing the implementation of project standards, managing the portfolio and strategic planning exercise for IT, and leading the project to redesign of the member web site of the Massachusetts Medical Society.
Register
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11/20
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12:00 pm
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Project Managers and Business Analysts Living Together
Online seminar
Speaker: Rick Cusolito
Cost: FREE
Description:
What makes a project successful? Studies have shown that project failure is often due to inadequate involvement of the end-user and poor definition of product requirements. This session highlights the role of the business analyst, who assists the project manager in defining user requirements and helping to point the project toward completion.
Business analysts are key to understanding users’ needs and establishing a clear set of objective, measurable requirements. The project manager uses this as the basis to create a project plan that balances requirements and deliverables against schedule, resource, cost and risk constraints. The presentation defines the role of the business analyst in the context of the overall organization, and identifies the skills that are essential for success, not just in project initiation but throughout the entire project lifecycle.
Session Learning Objectives:
When the session is completed, the attendees will be able to:
#Define the roles of the project manager and business analyst while balancing the expectations of the different project stakeholders
#Identify techniques used by business analysts
#Understand how quality is assured through structured verification and validation techniques
Who Should Attend:
IT project managers
Team members
Project leaders
IT Business Analysts
Systems Analysts
Programmers
About the presenter: Rick Cusolito is Principal of Stillwater Consulting Services, founded in 2000 with a mission to bring structure and focus to organizations by formalizing the connection between Enterprise Analysis, Project Management, and Solution Assessment. Since that time, SCS has served clients in various industries and locations through Business Analysis; Project Management; Mentoring and Training project managers and business analysts; and the Development of learning programs.
With an extensive background in benchmark auditing and performance improvement, Rick brings a depth and breadth of experience in Business Analysis activities that frequently result in software, hardware, and systems implementations, as well as process discovery and documentation. Rick has more than 17 years professional experience in project management and process improvement, in addition to over 12 years delivery of professional development courses. Most notably, Rick has provided project management expertise to more than fifty Fortune 1000 clients including the top health insurer, the world’s leading computer systems company, #1 software company, and the largest 3rd-party customer care company in the world.
Rick has spoken at Project Summit and Business Analyst World, Project World and World Congress for Business Analysts, and PMI chapter meetings on subjects such as Measuring Project Success, Project Leadership, and PRINCE2™.
Rick is a member of the Project Management Institute (PMI®), International Institute of Business Analysis (IIBA™), and a Senior Member of the American Society for Quality (ASQ™).
Register
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| December 2008 |
12/4
11:00 am
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12:00 pm
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Business Process Management: Today and Tomorrow
Online seminar
Speaker: Paul Harmon
COST: FREE
DESCRIPTION:
Companies have been working to improve their processes for decades, but, in the past few years, the emergence of a variety of new software technologies and the relentless competitive pressures on large companies to outsource and develop a worldwide presence has taken the interest in business processes to a new level of intensity. In this talk we will consider some of the roots of today’s interest in business process management, the role of Six Sigma and Lean and the relationship to Business Process Reengineering. We will then consider what is new about BPM and describe the growing resources available to those who want to undertake business change, the emerging BPM systems that seem destined to transform businesses in the next decade, and the implications this transition will have for those who work in today's companies.
What we will cover:
• The roots of business process change
• The importance of business process today
• Some of the exciting new developments in BPM practice
• Some benefits achieved by companies that are doing BPM today
• What’s likely to happen next
About the speaker:
Paul Harmon is a Co-Founder, Executive Editor and Market Analyst at BPTrends, the most trusted source of information and analysis on trends, directions and best practices in business process management, (www.bptrends.com). He is also a Co-Founder, Chief Methodologist and Principal Consultant of BPTrends Associates, a professional services company providing executive education, training and consulting services for organizations interested in understanding and implementing business process management. Paul is the Co-Author and Editor of the BPTrends Product Reports, the most widely read reports available on BPM software products and the author of the best selling book, Business Process Change, 2nds edition: A Guide for Business Managers and BPM and Six Sigma Professionals. He is an acknowledged BPM thought leader and noted consultant, educator, author and market analyst concerned with applying new technologies and methodologies to real-world business problems. He is a widely respected keynote speaker and has developed and delivered executive seminars, workshops, briefings and keynote addresses on all aspects of BPM to conferences and major organizations throughout the world.
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